Porhibited And Restricted Items

UPS Canada (Rwanda)

Additional Import Documentation
Electronic equipment.

Special license is required and can be obtained locally free of charge and will be issued upon presentation of commercial invoice (this procedure is only handled by the consignee).

Goods under IATA Special Provisions A67 require a MSDS (Material Safety Data Sheet).

It is not required for all, however shipments can be held by local authority in United Arab Emirates after screening due to lack of MSDS (Material Safety Data Sheet) or NON DG (Dangerous Goods) declaration letter from the shipper resulting to misconnections and impacting end-to-end service.

It would be advisable for all shipments originating, transiting and terminating for UAE to have MSDS or NON DG declaration from shipper enclosed in the shipment and copies to be uploaded in IDIS.

A Packing List is required.

Information needed is a detailed list of all the items being shipped as per the commercial invoice.

Additional Export Documentation
No Information found on this topic for the selected country or territory.
Additional Clearance Information
Please note that not only the value(s) of the commodity/commodities have to be considered when calculating duty and tax, but also the freight charge and other fees.

Duties and taxes can reach up to maximum of 25% of the total declared value of the shipment, furthermore 18% VAT will be added to this total.

UPS cannot deliver to a P.O. Box address. All packages require a consignee's contact name and complete street address including apartment, suite or unit number if applicable. The consignee's telephone number should always be provided.

Areas Served
Service is provided to every address in the country or territory except for the cities of Gisenyi and Cyangugu (suspended March 2017, systems to be updated) and in addition, from the city of Kigali.
UPS cannot deliver to a P.O. Box address. All packages require a consignee's contact name and complete street address including apartment, suite or unit number if applicable. The consignee's telephone number should always be provided.

Saturday, Sunday, and official holidays.
Spring +0200/ Fall +0200
English, French
Rwanda Franc(RWF), US Dollar(USD)
Billing Options
  • Shipping charges can be billed to the shipper, receiver or a third party.
  • When billing the receiver, either the shipper or receiver's account number is required.
  • When billing to a third party, the third party's name, country or territory and account number are required.
  • Duties and taxes can be billed to the shipper, receiver or a third party.
  • When billing a third party, the third party's name, country or territory and account number are required.
  • If the duties and taxes are billed to an account outside of the destination country or territory, a "Duty and Tax Forwarding" surcharge will be applied.
  • Please note the following third party billing exceptions:
    • Shipments to and from the same country or territory (domestic shipments) cannot be billed to third party payors in other countries or territories. For example, shipments from Mexico to Mexico or Canada to Canada cannot be billed to a third party payor in the U.S. This rule does not apply to UPS domestic services in European Union countries or territories. For example, shipments from Germany to Germany can be billed to a third party payor in the U.S. (as long as the payor is a business and has a VAT or Tax/EIN ID on file with UPS).
  • When paying by credit card, check, or cash, only the shipper can be billed the shipping charges.
Commodity Specific Stipulations

There are special stipulations on the following commodities when shipping to Rwanda. If you plan to ship one of the commodities listed below, be sure to adhere to the following stipulations in order to avoid delays and holds at customs.

A Special license is required and can be obtained locally free of charge and will be issued upon presentation of commercial invoice (this procedure is only handled by the consignee).
Data shipments to Rwanda require an invoice with the value of the CD-ROM or disk only.
Data shipments require an invoice with the character of the USB stick (storing intercompany data) and the value of the USB Stick.
Gift Exemptions
0.00 US Dollar USD
no gift exemption
no gift exemption
Invoice Requirements
Non-document shipments to Rwanda must include 1 original and 2 copies of an invoice.

Shipments of documents do not require an invoice.

The consignee's telephone number, mobile number and email address if available, should always appear on the invoice.


Items Classified as Documents

The destination country or territory considers the following items document shipments. If criteria are listed, the shipment must meet the criteria to be considered a document shipment.

Blank airline tickets are classified as documents. Validated airline tickets are classified as non-documents.
Document weight limit up to 5 kgs.
Document weight limit up to 5 kgs.
Document weight limit up to 5 kgs.

UPS can recommend which forms you need based on a few simple criteria. Forms can be completed online or printed. See which forms you need.
Prohibited or Restricted Commodities

In addition to the prohibited commodities listed here, it is prohibited to ship the following commodities to Rwanda.

A maximum of 2 credit cards may be sent to an individual as a document shipment. Otherwise, credit cards are prohibited.
Medicine is prohibited.
The UPS Nairobi hub in Kenya cannot transit any package that has liquid content item on a Small Package basis. This applies to all types of items in liquid form.

Kenya airways(KQ) has restricted this movement on courier mode and packages should only be moved on airfreight mode(SCS) direct to destination.

It will also not be able to RTS such packages as Kenya Airways is used for all exports too.

Please note: This applies to transit volumes, not Kenya import but also from Cologne, Dubai and Johannesburg hubs.

Medicine is prohibited.
Passports are accepted only if they are sent from a company to a company. These are French Border Police regulations. They are prohibited if sent from an individual to an individual.
Personal effects cannot be shipped between these countries or territories.
Unused traveler's checks.
Saturday Delivery Available

Saturday Delivery Available: No

Service Options

Always check Calculate Time and Cost for details of service availability and guarantee information within a country or territory. All Service Levels may not be available to or from every address within a country or territory.

  • UPS Worldwide Expedited
  • UPS Worldwide Express Saver
Special Clearance Requirements
New requirements have been implemented for small package shipments and are based on the International Standards for Phytosanitary Measures (ISPM) 15, which is entitled "Guidelines for Regulating Wood Packaging Material in International Trade". ISPM 15 was adopted internationally in 2002, and is gradually being introduced by countries or territories worldwide. Wood or wood products covered by ISPM 15 include items such as packing cases, boxes, crates, drums or similar packing, pallets, box pallets and other load boards, pallet collars and skids, but exclude such processed woods as orientated strand board, particle board, plywood or veneer, created using glue, heat and pressure or a combinations thereof, and, raw wood which is 6mm or less thick. It is recommended that if a question arises on this issue, please check with the authority that issues the Phytosanitary certificates in your country or territory.
Value Limits

Private Shipments

  • 200.00 US Dollar (USD)
      • In most cases, when the value of the shipment is equal to or less than the Deminimis Value, the shipment may enter the country or territory duty and tax free.

    Commercial Shipments

  • 200.00 US Dollar (USD)
      • In most cases, when the value of the shipment is equal to or less than the Deminimis Value, the shipment may enter the country or territory duty and tax free.

    Weight and Size Limits
    31.50 kg (69.4 lbs.)  per package
    274.00 cm (107.9 in.)  per package
    419 cm (165 in. ) per package
    Length and girth combined


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